5/16/2023 0 Comments Venture forthe store![]() And with high employee turnover and the need to keep up with rapid changes in the marketplace, retailers must train new hires and longtime employees quickly, effectively, and at scale. Similarly, in-store staff need to recognize when customers need help-and when they don’t. ![]() As the shopper continues to change-and expects retailers to do the same-customer experience, store operations, and talent become more inextricably linked on the journey to keep pace with customer preferences.Ī great customer experience, in store and online, now requires end-to-end product availability and visibility, which in turn requires first-rate operations: talent in IT, logistics, procurement, fulfillment, and other functions. The implications for retailers are profound. 2 McKinsey Inclusive Consumer Survey, October 2021. Among our survey respondents who agreed that companies should pledge to support Black-owned brands, more than 40 percent intentionally buy from Black-owned brands and are bigger spenders overall, doling out an average of 30 percent more on holiday shopping. As one 20-something shopper told us, “I don’t spend money in places I don’t believe in.” According to our survey of 999 American consumers in 2021, 45 percent of all consumers and more than half of Gen Z, millennial, and Black consumers believe companies should support Black-owned businesses. However, consumers today are likely to be looking for more than convenience and cross-channel connectivity. two of the authors discuss the “five zeros” in greater detail on this related McKinsey on Consumer and Retail podcast episode. ![]() Our polycentric and purpose-driven approach, together with our commitment to inclusion, diversity, equity and ESG, ensures we challenge the status quo to stay focused on what matters most to you. As the world's largest global law firm with 21,000 professionals in over 200 locations in more than 80 countries, we can help you grow, protect, operate and finance your business. The cross-departmental team was led by Corporate partner Jonathan Cantor and included Banking partner Simon Tweedle and associates Charlotte Miles and Josh McKnight, Real Estate partner Laura Gowing and senior associate Sam Leyland, Construction senior associate Roddy Cormack and associate Elizabeth Darley and Planning associate Megan Forbes. The Corporate team in Luxembourg was led by partner Namik Ramić with assistance from associate Mebru Bagdadioglu.ĭentons is designed to be different. This deal, our second of 2023 for this client, shows the resilience of the BTR sector in the UK." ![]() In closing this exciting project, we were able to utilise the strengths of our corporate, real estate and banking teams, as well as involve team members in Luxembourg. The new scheme will feature a range of luxury finishes and amenities, including a rooftop terrace and BBQ areas, gym with personal training and classes, residents’ lounges, private dining, cinema room and coworking space.Ĭorporate partner Jonathan Cantor commented: "We are delighted to have advised Harrison Street, a key and longstanding client, on this joint venture. Moda will develop, manage and operate the 722-home development, which is set to begin phased delivery in October 2025. Harrison Street and NFU Mutual have teamed up with Apache and Moda on a number of other BTR schemes – this is the sixth deal they have done together and is one of the UK’s largest regional BTR scheme. London-Dentons has advised leading investment manager Harrison Street on its development joint venture with NFU Mutual and Apache Capital, for the acquisition and funding of Moda Living’s £302m Great Charles Street build-to-rent (BTR) development in Birmingham. ![]()
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